
State Farm® Insurance Agent Vicki Neill
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richie Yusko
February 3, 2025
"Without trying to sound cliche’ but when I call and or stop in at the office, it’s always an amazingly warm and helpful personal greeting. Definitely treated like family. Every time Crystal greets me or talk s to me on the phone it’s like friends/ family catching up and all the while getting our work / transactions completed making me leave knowing that Crystal, Vicki and the team support and care about keeping my business current and affordable.They always seem to help and treat me as an individual, not a number, a client or a customer. I always feel that my safety, my home life and my personal business is handled with care and the kind of support that only Crystal knows how. Highly recommend this amazing office for working in this major metropolitan of Philadelphia and making it feel like we all live in that small town where everyone knows your name! Thank you Vicki and Crystal for understanding the words Customer Service."
"Thank you so much for taking the time to share your wonderful experience with us! We truly appreciate your kind words and are thrilled to hear that you feel like family when you visit or call our office. The entire team strives to create a welcoming environment where every client is treated as an individual, and it’s heartwarming to know that this has made a positive impact on your experience. Your recognition of our commitment to personalized customer service means a lot to us. We believe that building genuine relationships is key, and we're so glad you feel supported in your business and personal needs. We are honored to have you as part of our community, and we look forward to continuing to provide you with the exceptional service you deserve. Thank you once again for your recommendation! If you ever need anything, please don’t hesitate to reach out."
Besnik Shefa
January 25, 2025
"Great costumer service"
Shannon Mccall
January 21, 2025
"Highly recommended!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lecolia Ryan
January 17, 2025
"The best insurance company i ever had so polite pleasant really go out their way to make sure your satisfied with their services."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Crystal Sohl
January 16, 2025
"Vicki Neil and her team members have made my transition so smooth and there customer service goes above and beyond for all of my insurance needs . I highly recommend!"
"Thank you so much for the kind review. We appreciate you! Vic & Team"
kim scott
December 20, 2024
"Crystal was a delight to talk with. She was very helpful and attentive to our needs. Outstanding professionalism give her a raise"
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience at our office. Our team is dedicated to providing exceptional service and helping our clients navigate their insurance needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again! Best regards, Vic & Team"
Rebecca Wilson
December 6, 2024
"Customer service was over the top. The women took the time to explain all of the options. I felt like I knew Crystal, she was extremely patient and very helpful. Looking forward to meeting her and the rest of the staff at the office. Vicki you have a wonderful staff. Thank you. Can’t find good customer service anywhere anymore."
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Crystal and our team. Providing exceptional customer service is our top priority, and it’s wonderful to know that Crystal's patience and thorough explanations made a lasting impression on you. Thank you for choosing us, and for recognizing our efforts. We truly appreciate your support! Best, Vicki Neill & Team"
Melissa Whalen
December 5, 2024
"We just switched over and already our expectations far exceeded!! Saved us over $100 a month on our car insurance!!! Crystal and Megan were amazing & made the process so smooth and casual it was a literal breeze!!! Had I known it would be that easy I would have made the switch a long time ago!!! I Highly recommend anyone getting a quote! Thank you all so much for your help!!"
"Wow! Thank you for such an enthusiastic review! We’re so glad to hear that your experience with Crystal and Megan was so positive and that we were able to save you over $100 a month on your car insurance! 🎉 Making the switch should always feel easy, and we’re thrilled that we could provide a smooth and casual process for you. Your recommendation means the world to us, and we’re grateful to have you as part of our community. If you need anything else or have any questions in the future, don’t hesitate to reach out. Thank you for choosing us! Vicki Neill & Team"
Junglejonn
December 4, 2024
"I had a great encounter with one of the customer service representatives, Crystal! Crystal went above and beyond to tailor my insurance needs, very knowledgeable with excellent customer service! Thank you, Crystal and the whole team at Vicki Neill's office!"
"Wow, what a great review. We appreciate you so much!! Have a great day!"
John Sciarrino
November 7, 2024
"I love my State Farm insurance. I’m very happy with it. Vicki Neill went above and beyond to help me get the right insurance."
"We sincerely appreciate your kind words and your business. Have a great day! Vic & Team"
Ta-Taiya Gee
September 26, 2024
"It's always a pleasure speaking Meagan. She's always so attentive and patient. I ask about 10 questions and voice never changes. Her customer service is outstanding! 10 of of 10...I highly recommend!!! Thank You Meagan always:)Side note: everyone in the office is very nice!"
"Thank you so much for the kind words."
Alexandros Chatzistamatis
September 26, 2024
"Vicki and her team are phenomenal! I know I’m in great hands with her agency. The personal touch is fantastic and not often found these days. Highly recommended to anyone who has any insurance needs."
"Thank you so much for the kind review. Have a great day! Vic"
Kelsey Tolomeo
September 5, 2024
"Great people and great vibes!! They go above and beyond to make sure you’re happy."
"Thank you for the kind words."
Jason Terinoni
August 31, 2024
"Awesome Staff"
"Thank you!!!!"
andi mardin
February 28, 2024
"They so helpful"
"Thank you so much for the review. We appreciate your business!!! Vic & Team"
Chad Beverly
August 10, 2023
"Meghan actually cares, and does her best to save you money. She is real, and her availability is great."
"Thank you so much for the kind review. Meghan is such an asset to my office and I will share your comments with her. Have a great day! Thank you for your business. Vic"
Mario G
April 5, 2023
"Best insurance agent ever. Vicki is extremely knowledgeable, kind, and really helps you with anything you could ever need. Been here for years and have sent many friends to her as well. She is my entire family's agent, she's just an amazing person. ❤️ Steve and all of her employees are also incredible, couldn't leave them out of this review. Thank you for everything"
"Thank you very much!"
Nicholas Paonessa
January 25, 2023
"I have had State farm for many years for a long time"
"Thank you for the 5 Star review, we certainly appreciate your business. Thank you, Vic & Team"
Besnik Shefa
December 23, 2022
"Donald is the best guy answer to the phone calls and question every time u call,great experience with the state farm"
"Thank you so much for the nice review. We certainly appreciate your business. Happy New Year!"
Adam Weinraub
August 25, 2022
"Team is always responsive and great. I have had the pleasure of using this office since purchasing my first home in 2016. They offered the best rates on a combined home auto policy. I especially love working with Meghan McDevitt, as she always goes above and beyond. It has always been a breeze working with her as she has helped me add a PLUP, helped choose between full or limited tort, and even helped set up new home and auto purchases. Call Meghan today, you wont regret it!"
Michael Downing
July 18, 2022
"Makes a difference being able to walk into an office and talk to a human about all kinds of questions and options, etc. Plus they've always been cordial about me asking a billion and a half different questions so I can figure out different coverages are worth it or not."
"Thank you so much for the kind review. We appreciate your business. Have a great day! Vic & Team"
SP Proeun
June 22, 2022
"Great service.."
"Thank you so much!!! Have a great day! Sorry for the late response, we appreciate you. Vic & Team"
siddeequah ramey
June 14, 2022
"Hey Yes this is a great office just right for me the location the people who works in there are great worker very helpful in any needs whatsoever…. I love it here I had to stop bye a few times stayed available for me that was great please continue doing what is to be done for us this is a great group of worker at this office ….."
"Thank you so much for the review. Sorry for the late response but we certainly appreciate you and your business. Have a great day! Vic & Team"
Stephen Stewart
May 25, 2022
"Vicki and her team are amazing. Every time I call, email, text - they get it done quickly and with zero stress. I have cars, home, rental, personal property… etc…. We have only had one auto claim (thankfully) - but they were awesome in getting it sorted!!! I don’t think about insurance often - but when I do - it is super urgent!!! Vicki’s team (I work mostly with Meghan) gets it done!!"
"Thank you Stephen for the awesome review. We appreciate all of our customers and do the best to service all of their needs. Don't hesitate to let us know if we can assist in any way. Have a great day! Vic & Team"
Gerry Stokes
May 24, 2022
"I called to get a copy of a document. Meghan had my name in the computer as soon as I said it and the transaction was done in less than 2 minutes - WOW!"
"Thank you so much for the kind we review. We value your business and look forward to being here if you need anything in the future. Vic & Team"